We usually process the order at the same day when we receive clear payment and correct shipping information, and it will take about 4 to 7 business days to processing the order. Normally, you will receive the order within 18 to 25 days. Please do not expect receiving the order in 7 days, because it will take at least 7 days for delivery, even it is international express shipping.
The tracking information may not be available immediately, this is because the package is being transferred to EMS facility. Please allow couple days to see the tracking status become active online, and we appreciate your kindly waiting!
If it is for a print, we would need to process the printing, applying varnish, making inner frames, stretching and more, so it will take at least 4 business days to finish everything, then we can ship it out for you.
If it is for hand painted oil painting, it will take about 5 to 7 business days before shipping.
Please do not expect item to be shipped in less then 4 days.
If the order has to be returned, please make sure to pack the wall art as the original way as we pack it. For each panel, the canvas side need to be stay together with the other panel's canvas side, please do not let the back of the frame ( which comes with staples ) touch the other panel's canvas, because it will leave staple mark on it and it will be damaged.